Ship.com helps e-commerce businesses automate tracking emails, personalize customer communication, and send promotional campaigns — all from one simple workflow.
Keep shipping notifications useful and on-brand while creating more opportunities to drive repeat purchases.
Keep customers informed, reinforce your brand, and create more opportunities to drive repeat sales with automated email tools built into your shipping workflow.
Ship.com can automatically send tracking emails the moment you purchase a USPS or UPS shipping label — once you set it up. No copy-paste, no manual work. Your customers receive their tracking number within seconds.
Ship.com includes pre-built email templates designed specifically for e-commerce shipping. Customize colors, add your logo, and write your own messaging — no design skills needed.
Ship.com includes personalization tags that automatically insert customer names, order numbers, and tracking information into every email. This increases open rates and builds trust.
Problem: Spending 3+ hours daily copying tracking numbers into individual messages.
Ship.com solution: Automated tracking emails trigger instantly when labels are purchased. Each email includes the customer's name, order details, and a branded tracking link.
Result: 3 hours saved daily, zero manual tracking messages.
Problem: Need to promote Black Friday deals to existing customers without paying for Klaviyo.
Ship.com solution: Use the campaign email feature to send promotional messages to customers who've ordered before. Include discount codes and direct links to products.
Result: 18% conversion rate on promotional campaign.
Problem: eBay emails are generic; customers don't remember the seller's brand.
Ship.com solution: Customize tracking emails with logo, brand colors, and a thank-you message that links back to the seller's website.
Result: 2.5x increase in repeat customers over 6 months.




Your brand deserves a shipping partner that’s as passionate about growth as you are.
Whether you’re a one-person start-up or a platform with thousands of users, Ship.com helps you scale faster, smarter, and stress-free.




