Get started on ship.com

Now it's easier than ever before to ship and track your packages and share delivery information with family and friends. It only takes a few minutes to set up your Ship App, here’s how.

Activate Your Account

  • Install the app on your device and open the app, or go to the Desktop registration page
  • Select your log in preference: Google, Amazon or your Email Address
    • Google Sign In – enter email and Google password and confirm permissions
    • Amazon Sign In – enter email and Amazon password
    • Email Address – enter name, email and create a password
  • Be sure to “Enable Notifications”
  • Start tracking all your packages in one place! It may take a few minutes for your packages to populate.

How to use Ship.com platform

Grab Your ShipTag™!

The first thing you should do when you open the Ship App is grab your ShipTag™! Your ShipTag is linked to your dynamic address. ShipTags allow you to send and receive packages on the Ship.com platform without typing in address information. It’s the fastest and easiest way to send.

  • Open the Ship App
  • Tap on the Profile tab in the bottom right corner
  • Confirm that your name and email address have been entered correctly
  • Enter your preferred ShipTag. Your ShipTag is 100% unique and easy to customize, but you might want to grab your name before someone else does!
  • Now you can receive packages from other Ship users when they enter your ShipTag on the app.

Complete Your Profile

Your Ship Profile contains your most important delivery information.

  • Open the Ship App or login on your Desktop
  • Tap on the Profile tab
  • Confirm that your name and email address are entered correctly
  • Enter the delivery addresses you wish to use and select your corresponding label under Type of Place
  • Select your preferences for receiving packages and note if this is your preferred shipping address

Create a Place

When you create a Place, you can Track your deliveries with Family and Friends and get shared notifications on the Ship App. Now you can invite family members, roommates, neighbors, and friends to Track and Share delivery information, so everyone knows when their packages are arriving.

  • Open the Ship App or login on your Desktop
  • Tap on the Profile tab
  • Go to My Places and tap Create a Place
  • Enter the address you wish to use and select your corresponding label under Type of Place
  • Select your preferences for receiving packages and note if this is your preferred shipping address
  • Select Create a Place at the bottom of the screen
  • On the following screen, enter an email address to add someone to your Places feed – when they download the app you can track your deliveries together!

Track Packages

Know where your packages are and when they will arrive with real-time notificationson your smart phone. Track all of your incoming and outgoing shipments with ease. Sync the email you shop with and Ship.com "automagically" finds your tracking numbers and gives you real-time updates on everything you order online.

  • Open the Ship App or login on your Desktop
  • Tap on the Track tab
  • At the top of the screen, under All Packages, your total number of incoming and outgoing deliveries is listed
  • Scroll to view your individual deliveries
  • Click on a delivery to view the immersive map display and additional details about its journey to your door
  • You can also select Share a Package to add the package to a Place for shared tracking

Ship a Package

Ship with just your phone, compare pricing from multiple carriers and print your shipping label in seconds. Take the guesswork out of shipping with automated shipping forms. You can also ship packages to family and friends without entering addresses! Register your Shiptag now and send packages via USPS and UPS in just afew clicks.

  • Open the Ship App or login on your Desktop
  • Tap on the Ship tab
  • Select the originating address from your Shiptag or an address in your Places
  • Choose your recipient’s address from their Shiptag, your database, or you can add an address
  • Enter the weight and dimensions of the package (round up all weights and dimensions)
  • Select Send My Stuff and choose from shipping options pre-sorted by best price and by carrier
  • Print the label from your phone, or a copy will be sent to your email to print from your desktop
  • Attach the label to your shipment
  • Drop your package off at your local carrier or call to schedule a carrier pickup
  • Track your shipment in the Ship.com App