Account Deactivation and Removal


We hate to see you go, but if you must, please follow the directions below to deactivate and remove your data from our system. We will remove all data associated with your account including your personal information, shipments, saved payment methods, contacts, etc. This process is irreversable.

How to remove your account

Please send an email to info@ship.com with the subject "Account Removal". This email must be sent from the email address associated with your ship.com account. For security reasons, we cannot remove an account that is not associated with the address the email originates from. Please allow 3 business days for the process to be complete. We will respond to the email when your account has been completely removed.
 

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